Information Officer - London, United Kingdom - Counter Terrorism Policing

Counter Terrorism Policing

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Information Officer - Counter Terrorism Policing HQ

Salary:
£28,511 to £30,504 plus a location allowance of £1,721. You will receive £28,511 the band minimum. Progress to the band maximum of £30,504 will be via incremental progression.

Location:
West Brompton

If you're an organised and efficient administrator, we have a brand-new role for you.

Our Information Access Team (IAT) ensures that Freedom of Information Act (FOIA) and Right of Access Requests (ROAR) are processed to meet strict deadlines - and our team needs your help.

In this newly created role, you'll assist this specialist team who manage Specialist Operations (SO) Command Units (Aviation Policing, CTC, PaDP, RaSP and Protective Security & Operations) requests.

That means you'll be supporting some of our most dynamic and fast-paced teams while building your skills.

Day to day, you'll help the Information Managers to process FOIA and ROAR requests smoothly and efficiently and advise an array of SO units.

There'll also be plenty of administrative tasks, such as updating databases, conducting research online and validating requests.

Knowledge of FOIA, ROAR and the General Data Protection Regulations (GDPR) is essential along with proven admin skills.

We're looking for a calm, professional attitude - someone who can manage deadlines and competing demands while maintaining high standards.

If you can also manage multiple stakeholders and provide good customer service, we may have a home for your skills.

Just shows us that you're proactive, cool under pressure and great with people at all levels.

Besides the rewarding nature of the job itself, a competitive salary, and a Civil Service pension, you'll also benefit from excellent career and professional development.

If you're looking to progress, this is a great opportunity.

Key Tasks
The post holder will be required to do the following:

Ensure the FOIA and ROAR Excel databases are up to date and all requests are recorded and responded to within the given timeframe.
Monitor the unit mailbox to ensure requests are actioned promptly.
Validate requests by assessment against legal requirements.
Identify requests, which may require an early resolution/completion.
Conduct prior research on the CycFreedom database or through webbased searches for information that is already in the public domain.
Liaise with applicants in writing and recording on the relevant systems.
Follow up requests to ensure information sought is received within the specified timeframe.
Act as a point of contact for stakeholders both internally and externally.
Respond to queries or escalating where necessary.
Provide guidance on FOIA and ROARs to officers and staff with support of line management.
Deputise for Information Manager.
Any other ad hoc duties as required.