Customer Director - Loughborough, United Kingdom - Zachary Daniels
Description
Customer Director | The Midlands | Competitive Basic + Car Allowance, Bonus, phc | Hybrid Working
Zachary Daniels Recruitment are partnered with an omnichannel retailer, on the appointment of a Customer Director.
The position of Customer Director is simply designed to take responsibility of Digital, Brand and Customer Experience.
This is a rare opportunity to join a successful business who champion innovation over transformation, through putting the customer experienceat the heart of their decision making.
In the position of Customer Director, you will be responsible for the following:- eCommerce P&L; strategy and execution
- Identifying ongoing opportunities for delivering profitable customer growth across all platforms
- Creating a seamless omnichannel experience
- Responsible for creating, maintaining and evolving a robust digital platform
- Assert the brands positioning across all channels
About you:
- A track record of achievements in an omnichannel retailer
- Ability to deliver digital growth at pace
- Proven P&L management
- Customer centric and tech savvy
- Comfortable working in a fast moving and entrepreneurial business
Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | SeniorAppointments & Exec | Sales | Supply Chain & Logistics
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