Administrative Assistant - Sidcup, United Kingdom - Senseco Sprinkler Systems

Description

Senseco Sprinkler Systems has an excellent opportunity to employ a customer service focussed individual, to join as a
Admin Assistant.

The successful applicant will be personally supporting the Contracts Manager by providing support with the day-to-day administration.

• Manage and work closely alongside the Contracts Manager
• Ensure the database is updated (sales logs/lost sites)
• Ensure assets and contact details are correct, and up to date on the database
• Obtain quotes from suppliers
• Check and send out subcontractor purchase orders
• Check and approve subcontractor and material invoices
• Ordering of all parts and equipment necessary to complete works, ensuring purchase orders are collated in most economical manner
• Ensuring prompt return of parts when incorrect or not required for works so that credit can be arranged
• Ensure all necessary paperwork is obtained and processed promptly. This includes the prompt receipt of purchase orders, chasing where not received and processing of engineer's worksheets.
• Sending out remedial quotes
• Be professional and customer centric at all times.
• To learn the role of Service Estimator and provide assistance to the Service Team if and when required
• Diary coordination

This list is not exhaustive and further requirements may be requested by Senior Management from time to time.


Skills Requirements:

Each job role requires specific skills. These are defined as the
abilities and the
expertise required to fulfill your role. You will need to demonstrate these skills throughout your job role.

• Computer literate
• Good written, oral and numerical skills. Excellent telephone manner
• Excellent attitude towards career development
• Excellent organisational skills, as you will at short notice be asked to oversee and deal with several items requiring the skillset of an organised individual
• Ideally a proven history of success within a Customer Service environment
• Ability to work as a team member, but on own when required
• Demonstrate an ability to understand matters of a financial nature and conform to budgetary constraints
• Ability and desire to learn the legal and regulatory compliance for the Fire Industry

Competencies:

• Demonstrates Senseco Sprinkler Systems customer service standards
• Provides polite, accurate and timely information in response to customer requests
• Informs and educates customer regarding available alternatives where they exist
• Treats customers with courtesy, sensitivity and fairness
• Builds positive rapport
• Applies basic problemsolving skills
• Applies extra effort to satisfy customers' differing needs and meets commitments

Competency Level : 1


Job Types:
Full-time, Permanent


Salary:
£18,000.00-£24,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking
• Private dental insurance
• Private medical insurance

Schedule:

• Monday to Friday

Work Location:
In person