Contract Support Administrator - Beoley, Worcestershire, United Kingdom - Workforce Staffing Ltd

Description

We are looking for a self-motivated and detail-oriented Product Support Administrator to join our dynamic team for a 12-15-month fixed term, covering maternity leave
As a Product Support Administrator, your main focus will be on accurate data entry. You'll be tasked with inputting contract and warranty details as well as machine movements in external software. Additionally, you'll handle monthly updates for service contract penetration and update/issue warranty invoices, credits, and accruals.
We are proud to be one of the largest construction equipment distributors in the UK.

We supply some of the world's most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage.

We value our local community - with wanting to improve lives and minimising environmental impact being at the top of our lists.

We are continuously building a culture where enthusiastic and motivated people (just like you) can construct a life-long career, within a reputable brand.

Third party software uploading of Service contract information and data validation.

Walk around Inspection Report - create and issue report to all branches, chasing updates to ensure all data is kept up to date.

Maintain New sale service contract/warranty penetration reports/data.
Maintain Service Contract penetration report.

To assist the contracts team with all hourly billed contracts, ensuring up to date billing and data submitted is correct (Error checking).

Experience of data entry and analysis
Good knowledge of MS Excel
Competitive Salary
Pension scheme
Up to 27 days holiday linked to service, plus Christmas shut down
On the job training
Employee Assistance Programme