IT Support Engineer - Chesterfield, United Kingdom - ITECCO

ITECCO

Verified Company

Chesterfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**IT Support Engineer

Location:
Chesterfield, Derbyshire**
Salary: £20,000 to £26,000
I am currently recruiting for an IT Support Engineer to join a Fast paced IT team in Chesterfield, Derbyshire.
The IT Support Engineer will be responsible for providing technical support and services to their customers. This role will require excellent customer service skills, as well as a technical background in the Information Technology industry.

Responsibilities:

Provide technical support and services to customers
Troubleshoot hardware and software issues
Install and configure computer systems
Manage network connections
Manage customer data
Monitor system performance
Provide customer training
Develop and maintain customer relationships
Liaise with vendors to resolve technical issues
Provide technical advice and guidance

Technical Skills Required:

Experience in the Information Technology industry
Knowledge of Windows operating systems
Knowledge of computer hardware and peripherals
Knowledge of networking protocols and technologies
Knowledge of database and virtualisation technologies
Ability to troubleshoot hardware and software issues
Ability to work independently and as part of a team
Excellent customer service skills
Excellent written and verbal communication skills

Keywords:
IT Support Engineer, Information Technology, Windows, Computer Hardware, Networking, Database, Virtualisation, Troubleshooting, Customer Service.