Typist/Administration Assistant - Middlesbrough, United Kingdom - South Tees Hospitals NHS Foundation Trust

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    Permanent
    Description

    Job summary

    Department: ENT/OMFS

    Hours per week

    This post is to provide a clinical administration/typing service based at The James Cook University Hospital.

    Main duties of the job

    We are looking for someone who is:

  • Wanting to gain invaluable experience across a wide variety of roles
  • An enthusiastic team player
  • Able to work flexibly
  • An excellent communicator with a high level of interpersonal skill
  • An accurate typist with OCR/RSA qualification or equivalent level typing qualification or experience
  • Able to type at an entry level of 50 words per minute, working towards 70 words per minute
  • Experienced in audio-typing (desirable)
  • Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
  • Able to demonstrate efficient and accurate word processing skills
  • Committed to personal development with evidence of this
  • Able to demonstrate diplomacy, tact and sensitivity
  • Aware of the importance of confidentiality
  • If you believe you are the person we are looking for we would be glad to hear from you.

    This vacancy will close when we receive sufficient completed applications.

    About us

    South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

    The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe.

    The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

    South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust

    Job description

    Job responsibilities

    Please see the full job description and person specification document(s) for main responsibilities of the role.

    Person Specification

    KNOWLEDGE & SKILLS

    Essential

  • Excellent communication and interpersonal skills
  • Efficient and accurate word processing skills
  • Understanding of clerical processes
  • Desirable

  • Experience in a clinical setting Knowledge of hospital patient administration system
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
  • Knowledge of General Data Protection Regulations and patient confidentiality
  • Knowledge of medical terminology
  • QUALIFICATIONS & TRAINING

    Essential

  • GCSE's English and Maths A-C or equivalent qualification or equivalent work experience
  • OCR/RSA Qualification (or equivalent level typing qualification or experience - entry level of 50 words per minute typing working towards 70 words per minute).
  • NVQ 2 in Business Administration or equivalent experience or equivalent work experience.
  • EXPERIENCE

    Essential

  • Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
  • Desirable

  • Previous experience working within a team
  • Healthcare / NHS Trust experience
  • Administrative experience