Community Programme Officer X 2 - Manchester, United Kingdom - British Cycling
Description
Role:
Community Programme Officer x 2
Salary:
Up to £26,000 per annum dependant on experience
About British Cycling
- Linked to our new purpose of bringing the joy of cycling to everyone, British Cycling has recently embarked on an exciting new journey. The organisation has a modernised commercial and events offering grounded in social impact and storytelling, harnessing the spotlight and inspiration on Paris 2024 and our growing portfolio of major events._
About you
- Educated to minimum GCSE standard or equivalent with significant experience of
- Evidence of great communication skills and achievement within a customer service environment.
- Experience of working within a busy, diverse, target driven working environment.
- Excellent attention to detail.
- Relevant knowledge and experience of working with community groups, volunteers and with specific target groups.
- High integrity, objectivity and an advocate for change who has a handson approach.
- A passionate team member who is organised, flexible and has a solution driven approach, able to prioritise and work under pressure in a fluid environment.
- Proficient in the use of Microsoft Office Package including Outlook, Teams, Excel, Word and PowerPoint.
What will you be doing?
- Provide excellent customer service support to the Community Programme volunteers, customers, casual employees (Area-Coordinators) & stakeholders through various communication channels, answering questions and queries in a timely and professional manner.
- Responsible for delivery growth of the Community Programmes, working with the Community Programme Manager to deliver the programme aims, specifically connecting with the wider organisation;
- Lead delivery contact between the Community Programmes Team and regional based Community Developers, ensuring close alignment of operational activity.
- Provide a heightened level of delivery support for the Community Programme Area Coordinators including leading or assisting on monthly virtual meetings.
- Undertake specific national Community Programme tasks / projects, assigned, and delegated from the Community Programme Manager as and when business priorities dictate.
- Market and promote Community Programme opportunities nationally.
- Responsible for communicating to relevant colleagues, delivery plans and progress against own areas of community programmes responsibility.
- Contribute to team decision making in relation to programmes, projects, business efficiency, capacity and the development of the Community Programmes Team.
- Ensure the organisation's commitment to equality, diversity and inclusion as set out in the _Our Ride strategy _ is embedded into all work strands and own behaviour at all times.
What are the perks?
- _Competitive Salary _
- _Cycle to Work Scheme_
- _Generous Holidays (25 days + bank holidays)_
- _Holiday purchase scheme_
- _Life Assurance_
- _Pension_
**_Closing date - 27th May Midnight_
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