- To be a Medical Secretary to your aligned lodge.
- To provide day to day administrative support to the Multi-Disciplinary Team.
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
- Provide a comprehensive administrative/support service to the consultant psychiatrist and/or senior staff and the clinical team, including typing correspondence, memoranda, reports, emails and other documents using audio and word processing equipment.
- Organise and attend in an administrative capacity regular CPA (Care Programme Approach) reviews, Professional meetings, and Care Education Treatment Reviews for CAMHS inpatients, which includes the coordination of diaries for internal/external professionals, parents/carers.
- Coordination of (MHA) Mental Health Act paperwork, liaising with the MHA Office. This also includes the compiling of reports within a set deadline and ensuring the smooth running of these meetings.
- Maintain a high degree of confidentiality in relation to patients, their relatives and members of staff.
- Liaise with patients and families, GPs, external agencies and a wide range of staff both internal and external to the organisation using a professional and courteous manner at all times.
- Organise and maintain office systems, such as filing, sending and receiving faxes; the receiving, distribution of external/internal mail, photocopying.
- Maintain and update electronic and paper diaries, including arranging appointments and meetings.
- Compile and organise preparatory papers for meetings, taking minutes as appropriate.
- Provide admin support including minutes to business meetings and referral meetings.
- Use the electronic patient database system to input, validate and update patient information.
- Work within the systems to deal appropriately with referrals to the team and act accordingly.
- Co-ordinate the trainees attached to the service.
- Attend a regular admin meeting with your team and admin manager, contributing to the discussion and agenda.
- Be aware of workloads within the admin team and support colleagues as appropriate.
- Maintain accurate patient records, both paper and electronic, including filing and data input within confidentiality guidelines.
- Work within Trust and Directorate policies and procedures.
- Negotiate annual leave and use of flexi time with line manager.
- Assist in providing support and cover for admin Staff within the directorate during annual leave and sickness, including reception cover.
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care Person Specification
- Educated to GCSE standard or equivalent
- NVQ Level 3 in Business Administration or equivalent knowledge acquired through experience.
- Proof of appropriate continuous professional development
- Experience in a Secretarial/admin role.
- Experience in taking/transcribing and distribution of meetings.
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of devising and running office based administrative systems and procedures
- Experience of being involved in change management and providing ideas and solutions
- Experience of working in an Inpatient Mental Health administrative role.
- Experience of using Hospital Information Systems.
- Experience within a child focussed NHS service.
- Experience of having worked to performance targets
- Ability to provide a proactive and high quality patient focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal stakeholders.
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to recognise when to escalate problems in a timely and professional manner
- Ability to work under pressure and problem solve accordingly to challenges.
- Previous experience of the patient administration systems ie: SystmOne.
- Accuracy and attention to detail.
- Effective team worker.
- Ability to exercise initiative and self-judgement.
- Self-motivated.
- Keen to develop skills and adapt to the needs of the service.
- Adaptable, flexible, reliable and willing to undertake new tasks.
- Provides continuity of high standards of work.
- Friendly, approachable and supportive to all staff.
- Proven track record of working successfully in a team environment.
- Compassion, Accountability, Respect, Excellence
Medical Secretary - Sheffield, United Kingdom - Sheffield Children's NHS Foundation Trust
Description
Job summary
Are you looking for an administrative opportunity, with an element of leadership, supporting our front line healthcare processionals, to deliver outstanding patient care to the children and young people at Sheffield Children's NHS Foundation Trust?
We are looking for a Medical Secretary to work as part of the Becton Centre for Children & Young Peoples Inpatient CAMHS Service. You will act as a direct link to the multi disciplinary team.
You will be flexible and conscientious, and have the ability to work on your own initiative, prioritising your own work load and meeting deadlines, whilst maintaining high standards.
You should be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seek to deliver excellence in your role. You will share the Trust values and be committed to Equality, Diversity and Inclusion.
Previous applicants need not apply.
30 hours per week, days/hours to be agreed, 12-month fixed term contract/secondment opportunity for applicants with prior agreement from their manager.
Main duties of the job
The Key dimensions to this post are as follows;
You will provide a comprehensive Medical Secretary service to the multi disciplinary team, to enable them to provide outstanding patient care.
You will be responsible for the day to day administrative support to your lodge and clinical team to ensure the smooth running of the CAMHS Inpatient Service.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job descriptionJob responsibilities
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager:
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
Qualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Personal Attributes
Essential
Trust Values
Essential