Legal Technology Advisor - London, United Kingdom - Clifford Chance LLP

Tom O´Connor

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Tom O´Connor

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Job Overview


Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise.

The firm has an unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity:
capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.


Clifford Chance is seeking a talented and enthusiastic Legal Technology Advisor working at the intersection of law and technology across the firm's practice areas.


Who you will work with- Partners and lawyers- Clients- Legal Technology vendors- Innovation Teams including Data Science, Research & Development, Continuous Improvement and Legal Project Managers- The broader IT-team including Learning & Development and Product Managers- You will work with the cross-functional team to develop a deep understanding of our lawyer's and client's needs, promoting to our lawyers the benefits of our relevant legal technology toolkit, how to best use it and in which scenarios and where appropriate how to configure or sometimes capture requirements for further customisation, to be delivered via our legal technology teams - you will also be expected to work directly on matters with our lawyers and the clients' teams.- You will work closely with our lawyers, you will help us keep an eye on the local legal market trends, capture feedback on existing products and share with our central product management teams; and identify process improvement opportunities and report findings about local emerging technology solutions so they can be considered as part of our innovation pipeline.

What you will be responsible for


Our clients increasingly expect us to invest in new innovative approaches to reduce their costs, improve outcomes and enhance their service experience.

To better support our partners in designing innovative approaches to matter delivery, we have created cross-functional teams, distributed across our offices, including continuous improvement, legal project management, resource managers, pricing experts and legal technology advisors.


What you will do- As a legal technology analyst, you will be passionate about digital transformation, including through the use of artificial intelligence solutions, data-driven and comfortable in manipulating data to make better decisions.- Working with internal clients (associates, fee-earners, partners) develop a deep understanding in order to deliver against our clients' expectations.

Building strong relationships with clients to engender trust and be viewed as a "trusted advisor", delivering at the pace of the client's needs.

Balancing immediate client needs with strategic aims of the firM/Function with existing solutions in most cases, and where appropriate identifying opportunities for new solutions.- Focusing on promoting the relevant use of our existing Legal Technology toolkit to our lawyers.

This will require explaining solution benefits, metrics-driven adoption of those tools and providing tailored specialist guidance on those solutions.

This will also require you to help provision and deliver "configuration" needed from existing solutions.- Where necessary, identifying the needs for further integration, configuration or further customisation of existing solutions; and identify requirements for new solutions to provide to Product Management teams.- Maintaining our Legal Technology toolkit usage metrics to prioritise our efforts for adoption and identify challenges to be addressed in collaboration with the Product Management teams.- Capturing the success stories with our Legal Technology Toolkit and sharing with the global team of LegalTech Delivery Advisors and the Product Management teams.- Providing feedback and insights from local needs, challenges, usage, etc.

to the Product Management teams- When adding new solutions in our Legal Technology Toolkit, assisting with the introduction, deployment and communciations while focusing on the overall legal service delivery process.- Identifying and supporting a number of power users in key Legal Technology solutions to help us scale our delivery capabilities.- Working closely with our Product Management teams when we are developing new solutions providing feedback and advise on effective delivery needs to ensure it best meets our lawyers requirements and delivers better experiences to our clients.

- Promoting the usage of our training materials available (and where necessary feedback on improvement opportunities)- Delivering tailored presentations and demos about our Legal Technology toolkit, including advanced specialist solutions (including artifical intelligence tools)

Your career experience so far

  • Skills:
  • Prior experience introducing Legal Technology solutions in professional services firms.-
  • Excellent communicator. Able to influence and clearly a

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