Deputy Manager - Braintree, Essex, United Kingdom - Castore

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    Description

    We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best.

    Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

    The founders' vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

    The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

    As a Store Manager, you're responsible for inspiring your team to deliver the Castore customer and brand vision. This store is set to open spring/summer 2024

    Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback.

    React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs.

    Ensure that the team have the right training to deliver service expectations and that performance is managed 'in the moment' with regular feedback.

    Keep up to date with and adhere to company policies and procedures.
    Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements.

    Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames.

    Commercial

    Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach.

    Have an excellent knowledge of the marketplace and competition to support commercial decisions.
    Embrace the development of multi-channel advancements and understand the commercial impact it has on our business.
    Embrace the development of multi-channel advancements and understand the commercial impact it has on our business.
    What skills and qualities will I need?
    Ideally have worked within a supervisory or management role in a customer facing environment


    Personal qualities:
    Time management
    Passion for the brand
    Competitive salary
    A chance to build a career with a fast paced, high growth brand
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