Service Advisor - Richmond, United Kingdom - Team Support Staff Ltd

Team Support Staff Ltd

Verified Company

Richmond, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are currently recruiting for a Service Advisor for our automotive client in Richmond.

Hours

Full time contract:
Monday - Friday 8:00 am pm and Saturday 8.30 am pm on a rotational basis (paid as overtime).

About the role

This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Responsibilities

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
Liaising with the workshop and bodyshop to progress work through the system.
Controlling all computerbased jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected.
Letting customers know of any faults or repairs found on their vehicle and providing them with clear and accurate solutions.

Essential skills

Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.
Good core administration skills to accurately capture customer details to the required standards.
A full UK driving licence.

Nice to have (but not essential)

Experience of upselling products or services is desirable.

Benefits

Excellent working conditions
Extensive training and support

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£26,000.00 per year

Schedule:

8 hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Richmond,

North Yorkshire:
reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)

Work Location:
One location

Application deadline: 15/01/2023

Reference ID:

LH
Expected start date: 16/01/2023