Underwriter - Maple Cross, United Kingdom - Mobilize Financial Services - UK

Description

Job Description

We are recruiting for an experienced Underwriter to join us here at Mobilize Financial Services. You will demonstrate excellent attention to detail and be the proactive point of contact between RCI and the Dealer network, ensuring new business applications are assessed in a timely and accurate manner.

What you will do:

• Respond to all dealer enquiries in an efficient and courteous manner via phone or email
• Assist dealers to convert a negative decision to an acceptable proposals to Mobilize FS, providing the risk is within Mobilize FS guidelines
• Follow up on a daily basis any proposals you have deferred for further information
• Underwrite referred proposals within authority and refers to a higher level of authority when necessary
• Ensure CIFAS applications are investigated correctly and thoroughly and that any possible frauds are identified promptly referred for further action
• Highlight any problems that may arise to your manager and offer possible solutions
• Ensure department Service Quality Commitments (SQC's) and Key Performance Indicators (KPI's) are met whilst also maintaining high services levels and standards
• Work transversely across Operations and throughout the business supporting your colleagues in other areas
• Assist with other job functions within the team and inline with business needs
• Protect the company at all times for fraud and financial exposure
• Comply with all company procedures and standards
• To comply with all relevant legislation at all times such as Consumer Credit Act, Money Laundering Act, Data Protection Act and the FLA code of practice

What you will have:

• Asset underwriting experience (authority up to or over £28,500)
• Eye for detail and a good standard of numeracy
• Excellent telephone manner and communication skills
• Effective written verbal/communication skills
• Pro-active attitude with problem solving abilities

Who is Mobilize Financial Services?

We are the financial partner of Renault group brands and we also operate for Nissan and Mitsubishi. We aim to strengthen their profitable growth and reinforce customer satisfaction. We are a unique commercial brand to meet all customers car-related and mobility needs. As a partner who cares for all its customers, we build innovative financial services to create sustainable mobility for all.

How We Support Your Development:

At Mobilize Financial Services we believe in the power of continuous learning and personal growth. As we strive to cultivate a dynamic and innovative work environment, we recognise that investing in the development of our employees is paramount and everyone should have the opportunity and tools to thrive and reach their full potential. As a part of our team, you'll benefit from a variety of ongoing learning opportunities, including workshops, seminars, and online courses. Our mentorship program pairs employees with seasoned professionals who provide guidance tailored to individual career goals. Joining our supportive network means you'll be surrounded by colleagues dedicated to continuous improvement, fostering an environment where collaboration and growth thrive.

Mobilize Financial Services is an equal opportunity employer and is committed to providing a workplace that is inclusive and accessible to all. Should you require any reasonable adjustments to participate in the recruitment process or as part of your role, please let us know. Our aim is to ensure that every candidate and employee has the support they need to thrive and contribute to the best of their ability.