Continuous Improvement Manager - Birmingham, United Kingdom - Network Rail

Description

Brief Description

To operate across the route being accountable for the effective management and successful delivery of structured continuous improvement aligned to the routes structured continuous improvement strategy and Network Rail's framework through the deployment of Lean tools and techniques.To develop the routes continuous improvement capability through the delivery of structured training courses and coaching, sharing knowledge and best practice.

About the role (External)

Every day will be different, but you can expect to be involved in the following activities:

1.Direct, develop and foster a culture of structured continuous improvement across the Operations team in alignment with the routes structured continuous improvement strategy and Network Rail's vision of Simpler, Better, Greener.

2.Be accountable for the effective management and delivery of portfolio initiatives to deliver the Operations structured continuous improvement strategy.

3.Deliver and facilitate continuous improvement training and awarenessincluding Lean tools, techniques, leadership skills and behaviours.

4.Coach and mentor route team members on structured continuous improvement and Lean tools and techniques. Support in continuous improvement activities and projects ensuring they add value to the business and are strategically aligned.

5. Facilitate and deliver continuous improvement workshops such as process mapping, standard writing, lessons learnt and hot de-briefs as and when required for business improvement activities.

6.Direct and drive a sustained culture of structured continuous improvement challenging existing processes, exploring new ways of working, benchmarking, observations, best practice, feedback, and analysis presenting business cases for change and supporting proposals. Work with route teams to identify and improve areas of poor performance through the deployment of Lean tools and techniques.

7.Deliver and govern portfolios in line with Network Rail's framework and benefit realisation model within agreed timeframes, quality, and cost parameters, establishing reporting mechanisms to deliver regular KPI reporting, progress reports, highlighting risks to delivery and performance and establishing countermeasures for resolution and the tracking of these are in place.

8.Manage the route plan for 'Better Every Day' improvements and managing the delivery of associated improvement activities.

9.Attend and proactively engage in route wide lessons learnt and performance improvement forums to support performance improvement measures as required by the Head of Continuous Improvement.

In order to be successful in this role, we would like you to have/to be:

·Advanced knowledge of Lean/Continuous Improvement tools, techniques and methodologies

·Successful experience in applying Lean/Continuous Improvement tools, techniques and methodologies

·Broad understanding of portfolio, programme, and project management methodologies.

·Proven Stakeholder management experience.

·Competent lean trainer and coach

·Effective leadership qualities and excellent interpersonal and communication skills.

·Proven successful influencing skills

·Strong communication skills

·Committed to continued Lean/Continuous Improvement professional development

We would also like but it isn't crucial to have/to be:

·Formal Project Management qualification (e.g. APMP Practitioner)

·Formal Lean / Six Sigma qualification.

·Knowledge of the Rail Industry