Veterinary Receptionist - Manchester, United Kingdom - CVS Group Plc

Description

Veterinary Receptionist / Patient Care Assistant - Beech House Veterinary Surgery

Beech House Veterinary Surgery

We have a fantastic opportunity for a Veterinary Receptionist / Patient Care Assistant to join our team here at Beech House Veterinary Surgery in Radcliffe

This is a full-time position, working 40 hours per week, covering Monday-Friday with 1:4 Saturdays.

As our new Receptionist / Patient Care Assistant, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however, support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, and interesting and where no day is ever the same

You will need to have the ability to remain calm under pressure and also show empathy towards everything that is thrown at you, from sharing the excitement of a puppy's first visit to the vet or comforting a client who has received some bad news regarding their pet.

Day-to-day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving at the clinic. This role will also involve animal handling, assisting vets and nurses in restraining animals for treatment, cleaning, walking and feeding patients, general cleaning and maintenance duties,

Previous Receptionist or customer-facing experience is essential. Previous veterinary industry experience would also be highly beneficial, along with animal handling experience. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick-thinking and willing to learn

The salary for this position will be in line with the National Minimum Wage.

We know that benefits are key and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority. Or, if easier, you can find a list on our careers site