- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes
- Advanced proficiency in written and verbal English and local language
- Relevant experience in performing data analysis
Zone Manager - Sheldon, Derbyshire, United Kingdom - Amazon TA
Description
When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand.
In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsYour days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
The team is the foundation of our business and its efforts have helped us diversify across new regions and services.
With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed we're known for.
Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.