Mobile Devices Management Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Band 4


Main area

  • ICT
-
Grade

  • Band 4
-
Contract

  • Permanent
-
Hours

  • Full time hours per week (Monday to Friday)
-
Job ref

Site

  • QMC/NCH
-
Town

  • Nottingham
-
Salary
- £23,949 - £26,282 per annum
-
Salary period

  • Yearly
-
Closing

  • 14/02/2023 23:59Job overview


Do you have an interest in iOS devices? If so, we have an exciting opportunity for a Mobile Devices Management Administrator.

This is a full time position which requires the post holder to be on site during the core hours of 7am-5pm Mon-Fri.

Main duties of the job


In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.


The Mobile Devices Management Administrator role will be responsible for managing and maintaining all iOS devices across the whole organisation.

Working for our organisation


Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues.

These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.

Detailed job description and main responsibilities

Monitor and manage all corporately owned devices that access business critical data via the Trusts Enterprise Mobility Management System MobileIron

Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.

Review and update existing mobile device management policies.

Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.

Manage devices within the on-prem core MobileIron solution

Works closely with Service Desk, IT Infrastructure teams and IT Security to identify and resolve issues.

Prepare and document standard operating procedures and protocols for mobile device enrolment.

Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.

Action all disable/block/quarantined/lockdown activity on any device within the core EMM configuration and the mobile network provider when required.

Support our organisational mobile security standards.

Person specification

Experience

Essential criteria

  • Technical knowledge of an Enterprise Mobility Management System
Desirable criteria

  • In depth knowledge and proven work experience in Mobile Iron EMM
Experience

Essential criteria

  • Has experience of working with teams and individuals from both technical and nontechnical backgrounds to solve IT problems
Communication

Essential criteria

  • Demonstrate effective customer care skills, including how to understand, deliver and manage customer expectations
Desirable criteria

  • Able to clearly present complex technical issues to a nontechnical audience via various media (PowerPoint, Papers).
Experience

Essential criteria

  • Hands on experience in security systems, including endpoint devices management, antivirus software and data leak protection.
Analytical skills

Essential criteria

  • Ability to analyse and interpret information and make valid contributions to decisions making at team level.
Physical skills

Essential criteria

  • Reasonable level of fitness due to a large degree of walking to various locations across campus.
Planning

Essential criteria

  • Is able to work both as an individual using ones own initiative and as a team member, prioritising workloads.
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.


ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa's and driving license through a system called Trust ID.

NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.

The system will run a check against the key security features within your documentation.

The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.


Consent:

  • Transfer of information: If I have previous NHS
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