Business Development Lead - Manchester, United Kingdom - OutsideClinic

Description

Job Title:
Business Development Lead


Reporting to:
Sales and Demand Manager


Locations:
Manchester / Leeds


Salary:
£23,000 per annum + commission

Hours:
Monday to Friday 37.5 hours per week

Optimism Health Group is a healthcare investment business, focusing specifically on the rapidly growing market for the provision of healthcare products and clinical services to older people.

Through a series of acquisitions, we have created the UK's leading provider of optical and hearing care at home, OutsideClinic Group.

Last year we delivered over 220,000 domiciliary clinics for older people in their own homes, as well as in care homes and sheltered housing.

This life-changing service operates right across the UK, supporting the NHS to provide vital eye and hearing care to people who may struggle to get to the high street unaided.

We have identified both the need and opportunity to scale the service over the next few years.

To do this we are building on our strengths, expanding our capabilities, and continually seeking to improve what we do and how we do it to better serve our customers.

We are looking for an experienced business development exec/manager to join our team.

The role is focused on selling OutsideClinic's excellent eyecare service to care homes and becoming their supplier of choice for their residents.

This role will require experience in sales and someone with a tenacious attitude to find new leads and bring them into the OutsideClinic family.

Day-to-day activities will include own digital networking, outbound calling, following up marketing generated leads and managing your own sales pipeline.

Principle Accountabilities

Develop new working relationships with Care Homes to become their supplier of choice
Achieve KPIs and targets (Individual & Team)
Manage own lead generation activity e.g. cold call, networking, LinkedIn etc.
In partnership with marketing, ensure we are sending relevant and personalised communications that open the door to new care homes and deliver our excellent value proposition
Proactively look for opportunities to improve and maximise the potential of new business
Develop, manage and analyse the lead database using Hubspot CRM
Retention of business via reactive and proactive solutions
Respond to inbound leads within SLA

Work to Company and industry regulatory practices, adhering to Company standards, policies and procedures, delivering best practice methods and taking responsibility for your customer's needs.

Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success.

Represent OutsideClinic at industry events, trade shows, and conferences to build brand awareness and network with potential clients.

Offer support to others to help them learn and problem solve, both within the team and sharing knowledge more widely within our national network.

Skills, Knowledge & Experience

Loyal and committed to the company
Strong time management skills
Ability to work and problem solve independently and manage deadlines when required.
Confident about working in a role where your actions directly influence others
3+ years sales/retention experience
3+ years Telesales experience preferrable
A valid driver's license and willingness to travel within the allocated region.
Prior experience of health care or optical industry desirable
Prior use of CRM Hubspot is desirable but not essential
Must be comfortable using the telephone to contact leads / teams for virtual meetings
Good interpersonal skills with the ability to converse with a diverse audience
Good problem-solving abilities
Good influencing and negotiation skills
Desire to drive continual improvement
Ability to use a range of Microsoft packages to a competent standard
Prior experience of sales & retention and/or account management essential

What we offer

Competitive salary
Private Medical Insurance
Additional holidays with length of service
Life Assurance x 4
Access to health & wellbeing initiatives
Contributory pension scheme matched up to 5% on successful completion of the probationary period.
Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce.
22 days holiday entitlement (plus bank holidays)
Discounted eyewear and hearing products after qualifying period.