Customer Service Agent - Leatherhead, United Kingdom - First Military Recruitment

First Military Recruitment

Verified Company

Leatherhead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JM197:
Customer Service Agent

Location:
Leatherhead

Salary:
£Competitive

Occasional Weekend Work.
Shifted between the hours of 8.00am and 8.00pm.
40 hours per week.
33 days holiday (inclusive of Bank Holidays).
Salary Sacrifice Pension Scheme.
Free DBS.

Overview:

As part of the Customer Service Team, our Clients Customer Service Agents are expected to provide an exceptional experience on all inbound and outbound calls to both client and tenant.

The successful Customer Service Agent will possess an exceptional telephonemanner and be able to advise residents of step-by-step progress on works, book appointments and provide both
customer and clerical support, in turn ensuring the effective and efficient delivery of administrative operations.

What do you need?

Good level of spoken English.
Excellent communication skills.
Previous Customer Service experience.
Experience of High-Volume, High-Pressure Environments.
Inbound call/service centre experience.
Administration/Data inputting.
Able to work alone and within a team.
Able to resolve problems quickly and smoothly.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Whilst the Government guidelines concerning COVID have changed, the safety of their colleagues, partners, clients,and visitors, remains at the forefront of the business.

They continue to adapt their interviewing processes and safety measures across all their offices including but not limited to hand sanitisation stations around the buildings, wearing masks, workstationsbeing 2 meters apart.

They will continue to review and adjust their approach as the situation changes.

JM197:
Customer Service Agent

Location:
Leatherhead

Salary:
£Competitive