Sales Administrator - Newcastle upon Tyne, United Kingdom - Jet Aire Services
Description
Join our team in the Sales Administrator role and make a difference
In this role you will be be assisting the Business Support Manager and Sales Director in supporting the sales department, servicing the house accounts and supporting the Business Development Managers in optimising their time with customers. You will be in a fantastic team of 4, ensuring CRM accuracy and customer follow ups are made alongside providing quotations. As a part of the team, you may be required to cover the sales department if and when required. This role provides training and the opportunity to progress to Sales Manager with the strong leadership support.
More about the role:
Raising new jobs on the database, ensuring incomplete jobs are reprogrammed and costed for work in progress purposes monthly.
Dealing with enquiries, emails and distributing/actioning, including pre-invoicing query resolution, as required.
Work closely with Operations to work smart and collaboratively.
Supporting and administrating the business development managers in numerous tasks.
Keeping the CRM and sales opportunity up to date and accurate reflecting live stages of the quotes.
Taking and assisting with any inbound calls, dealing with reactive sales works, domestic jobs etc.
Ensuring booked in works have all appropriate documentation and information for works and this is passed over to operations department.
Followed up on quotes within 7 days to win repeat business.
Confidently owning the Remedials process and chase business partners for updates.
Business support demands when required such as supporting the sales team with building of "noncomplex" quotations. Assistance / cover for invoicing, pricing basic jobs. Completion and flagging of jobs.
Follow up with customers from jobs on previous day, checking job cards and feedback from engineers.
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.
About you:
Ideally you will have worked in a similar role in an office/site environment (1 year minimum),where you have displayed 'can do/will do attitude with a desire to learn. It is highly desirable if you have previously worked within the Drainage industry and have experience using Microsoft packages.
Personal Skills
Excellent verbal and written communication skills.
Polite and approachable at all times.
Excellent telephone and negotiation skills.
Must be detail conscious with a high regard for accuracy and well organised.
Excellent administration skills are required.
Analysis of own performance and takes steps to improve this.
Remains focused when faced with competing demands.
Keeps people informed of progress on key tasks.
Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
Accepts new ideas and change initiatives.
Always conducts themselves in a courteous and professional manner.
Always maintains the strictest levels of confidentiality.
About us: Jet Aire, with its expertise in drainage, sewer cleaning, and rehabilitation, is at the forefront of providing innovative solutions to complex challenges in the water and wastewater industry. As a member of the Jet Aire team, you'll have the chance to be part of ground breaking projects that have a direct impact on environmental sustainability and public health. From working on large-scale infrastructure projects to tackling intricate drainage systems, every day will present new and exciting challenges that will sharpen your skills and expand your knowledge.
Why Choose Jet Aire: By joining Jet Aire and the Adler and Allan Group, you'll not only become part of two reputable organisations but also embark on a rewarding journey where your ideas and contributions will be valued. Whether you're at the beginning of your career or seeking a fresh challenge, these businesses provide a platform for growth and progression, helping you shape a successful and fulfilling professional path.
So, if you're ready to be part of a team that combines innovation, expertise, and a commitment to making a positive impact, Jet Aire and Adler and Allan are the perfect places to take your career to new heights. Exciting challenges, limitless opportunities, and a friendly, supportive environment await you. Join us, and let's make a difference together