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Service Manager

    Service Manager - Dudley Hill, United Kingdom - Supporting Futures Consulting Ltd

    Supporting Futures Consulting Ltd
    Supporting Futures Consulting Ltd Dudley Hill, United Kingdom

    Found in: Click to Hired UK C2 - 5 days ago

    Default job background
    Permanent, Full time
    Description

    Role:
    Service Manager


    Based:
    West Yorkshire


    Salary:
    £31,700

    Hours: 37.5 hours per week - Monday to Friday


    Start Date:

    ASAP

    Duration:
    Permanent

    Holiday Entitlement: 25 days + Bank Holidays


    Our client, a respected charity who provide support, advocacy and safe housing to survivors of Domestic Abuse, Human Trafficking and Modern Slavery, is looking to recruit a Service Manager for their safehouse in West Yorkshire.


    As the Service Manager you will ensure your team are empowered to encourage and help clients become empowered and lead healthy lives.


    Synopsis of duties:
    Ensure the smooth running of the office and its facilities

    Managing a staff team of approximately 15.

    Arrange and run weekly meetings

    Ensuring that the service is being delivered correctly and to contractual obligations.

    Ensure KPI's are met on an ongoing basis

    Staff management; carrying out supervisions and case management/ audits.

    Build and maintain solid working relationships within the service and with other organisations and agencies.

    Promote the service and ensure clients have access to all available services and working closely with a range of partners, agencies and services

    On-call once every 3 months


    Essential Requirements:
    Experience of managing services that deliver support to vulnerable adults, ideally within an accommodation-based service.

    Be able to demonstrate extensive knowledge and experience of supporting victims of abuse and/ or trauma, preferably domestic abuse, modern slavery and/ or asylum seekers

    Substantial experience of managing staff and teams

    Ability to manage crisis, conflict, safeguarding and complex case situations.

    Ability to empower and motivate team members

    Enhanced DBS registered on the update service would be desirable


    Make a difference in the lives of survivors and be a part of a dedicated team working towards positive change Call Lisa Yates to apply today.

    Supporting Futures Consulting act as both an employer and an agency