Domestic Service Only Engineer - London, United Kingdom - Pacifica

Description

Domestic Appliance Engineer - North London (Hisense)
Pacifica is one of the UK's largest providers of outsourced support and repair of domestic appliances.
As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
We are proud to care for our customers' appliances for a more sustainable world.

As an experienced field based domestic appliance engineer, you will be provided with the tools to win and succeed.

Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer.

Every day you will use your expertise and product knowledge to diagnose and resolve issues, focussing primarily on Hisense branded products.

You'll be supported by our regional field service teams who together and independently work productively to repair our customers appliances in their homes.

Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success.

We recognise the value our people bring, that's why we consistently improve and invest in in specialised manufacture training, appliance test equipment, engineer PPE and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely.

We operate a City and Guilds Assured Training scheme, that will provide you if required with product upskilling, enabling you to expand your skill set
Specialised Manufacturer Training - As a multi-brand repairer, specialised Manufacturer training is available from the leading appliance brands

Planning team - Engineers' daily routing is planned by our Office Team, based at our Head office in the North East.

Pre-ordering software - All our Engineers are able see their jobs in advance and pre-order the required parts, putting you in charge of your own jobs and productivity bonus scheme.

Field and office-based support - Our engineers are supported daily by regional service managers and area service managers in the field, and by office-based service desk teams and manufacturer technical teams.

Competitive salary of PS26,000 to PS35,000 per annum dependent on skill set and experience plus PS7,000 per annum London weighting for candidate residing within the inner M25 area, with wage increases based on performance
Bonus scheme available to increase your earnings.
Working 8 hour day (usually 9am-5pm), Monday - Friday.
Intime daily parts delivery to a designated parts collection point local close to your location.

Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.

Company Pension scheme
Private Van use (optional, subject to HMRC Tax rules)
30 days annual holiday allowance (will rise with length of service) including 8 bank holidays
Wellbeing and fantastic work - life balance
Excellent opportunities for progression and promotion within our business.
Company online retailer saving portal
Costa card gift cards - monthly nominations by Team Managers
Van stock supplied and automatically replenished based on your personal usage.

Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.

Easy to use in-house engineer software for repair visits
Specialist training
IMPORTANT - You will need to hold a full UK manual Driving Licence with no more than 6 points %1692207% %%sanitation%%