Regional Head of Cloud Operations Europe - London, United Kingdom - Temenos

Description

ABOUT TEMENOSTemenos powers a world of banking that
creates opportunities for billions of people and businesses everywhere. We have
been doing this for over 30 years through the pioneering spirit of our Temenosians
who are passionate about making banking better, together.
We serve over 3000 clients from the largest to challengers and
community banks in 150+ countries. We collaborate
with clients to build new banking services and state-of-the-art customer
experiences on our open banking platform, helping them operate more
sustainably.
At Temenos, we have an open-minded and
inclusive culture, where everyone has the power to create their own destiny and
make a positive contribution to the world of banking and society. THE ROLEAs the Head of Regional Cloud Operations, you will be
responsible for overseeing and optimizing the cloud infrastructure and
operations within Europe. You will play a crucial role in ensuring the
reliability, scalability, and security of our cloud-based financial services
software solutions. In addition, the role will manage multiple data centres and
a private cloud infrastructure running critical services.
This position requires a seasoned professional with a strong
background in cloud technologies, financial services, and leadership that will
report into the Chief Cloud Officer

OPPORTUNITESCloud Infrastructure Management:
You will develop and execute strategies for the
design, implementation, and maintenance of robust cloud infrastructure
providing Architectural oversight to support the company's financial services
applications.
You will collaborate with cross-functional teams to
ensure seamless integration of cloud services into software development,
deployment, and operational processes, driving regional product and solution
design changes.
You will ensure that we optimize our cloud
infrastructure for core Temenos products by working with Product Engineering
and Services groups.
You will manage the physical Data Centre, clean
room environment ensuring our high standards and regulatory requirements are
adhered to and have a deep understanding of technology cost models and
continuous improvement initiatives to drive to cost optimization
objectives/roadmap

Operational Excellence:
You will establish and enforce best practices for
cloud operations, monitoring, and incident response to maintain high
availability and performance.
You will define and measure to metrics that line up
to organizational goals.
You will implement and refine operational processes
to optimize efficiency, reduce costs, and enhance overall service delivery.
You will have a client first approach towards
problem and incident resolution. Foster an environment that understand the
criticality of the services Temenos provides to a highly regulated industry

Security and Compliance:
You will work closely with the security team to ensure
the highest standards of data security and compliance with industry
regulations.
You will have a thorough understanding of
regulatory obligations within the region.
You will implement and oversee security measures,
such as access controls, encryption, and vulnerability assessments, to
safeguard sensitive financial data

Team Leadership:
You will lead and mentor a team of cloud operations
professionals, fostering a collaborative and high-performance culture.
You will provide guidance and support in skill
development, performance evaluation, and career growth for team members

Vendor Management:
You will evaluate and manage relationships with
cloud service providers to optimize costs, negotiate contracts, and stay
abreast of emerging technologies.
You will collaborate with vendors to resolve
issues, implement upgrades, and ensure the reliability and resilience of
services.
You will provide oversight in management of data
center technologies. Development of robust roadmaps for each component of the
service.
You will manage critical services and incidents
with multiple partners

Continuous Improvement:
You will identify opportunities for automation,
process improvement, and innovation within the cloud operations domain.
You will keep abreast of industry trends and
emerging technologies to drive continuous improvement and maintain a
competitive edge.
SKILLSYou should have bachelor's or master's degree in computer science, Information Technology, or a related field.
You should have extensive experience in financial services, cloud operations, with a focus on financial services software.
You should have proven leadership experience, managing and developing high-performing, global teams.
You should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure related technologies. In-depth knowledge of security best practices, compliance, regulatory requirements, and risk management.
You should have excellent communication skills, with the ability to collaborate effectively across different departments and regions. VALUESCare about delivering a best in class Cloud
Operations organisationCommit to the SaaS 1st Strategy in accordance with Temenos business strategy.
Collaborate to maintain the highest standards of Temenos
through self-motivation, ambition and focus. Be a truly Temenosity ambassadorChallenge yourself to achieve everything you can at Temenos Please make sure to read our Recruitment Privacy Policy