Account Manager – Print Management - Lancashire, United Kingdom - Taylor Higson

Description

Account Manager - Print Management
Lancashire
Circa £35,000 (DOE) + 27 days holiday

Due to growth, my client is looking to recruit an Account Manager who has a background in the Print/Print Management industry.

The ideal person will have experience of working in a driven environment, have customer facing experience, sales administration/data input experience as well as dealing with clients and suppliers.

You will be expected to develop and maintain relationships with a group of clients who fall within the public and private sectors.

Key

Responsibilities:

To build and maintain strong, long lasting client relationships.

To serve as the lead point of contact for all customer account management matters.

To ensure the timely and successful delivery of our solutions according to customer needs and objectives.

To develop and maintain a good understanding of the products and services that the Company offers and be able to advise others about them.

To work alongside the Account Director to generate new additional business with existing clients.

To track orders through from production to completion, liaising with suppliers to ensure jobs are completed to the deadline date.

To monitor orders for your assigned customers and notify them of updates or changes on a timely and regular basis.

To ensure that all required client and sales data is accurately inputted into the Company system(s).

To help deal with any client/supplier issues, ensuring that any are dealt with in a swift and efficient manner. Ensure that required procedures followed.

To identify product improvements or new products by remaining current on industry trends, market activities, and competitors.

To maintain professional and technical knowledge by, for example, participating in educational webinars / workshops, undertaking research, reviewing professional publications.

To undertake accurate and timely sales administration activities.

To undertake any other tasks as deemed reasonable for the role including, as required:

pulling together sample packs;

carrying out stock checks;

creating quotes on exact repeat orders.

Ref: SNR