Change and Release Support Officer - Wakefield, United Kingdom - Crown Prosecution Service

Crown Prosecution Service

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £26,900- £26,900- £28,850 (National) - £28,200- £30,560+ £3,150 RRA (London)
Job grade:

Executive Officer
B1
Contract type:
Permanent
Business area:
CPS
HQ Digital Information Directorate (DID)
Type of role:
Administration / Corporate Support
Analytical
Digital
Working pattern:
Flexible working, Fulltime, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

National with regular travel to WakefieldAbout the job

Job summary:

Thank you for your interest in this exciting Change and Release Officer role.

The Crown Prosecution Service (CPS) sits at the heart of the criminal justice system, working with partners to help keep the public safe.

We deal with criminal cases at every level - including burglary, terrorism, domestic abuse and multi-million pound fraud cases.

We also work across borders to tackle cybercrime, human trafficking and drugs smuggling, and use our powers to confiscate the proceeds of crime at home and abroad.

Over the last five years in the CPS, we've focused on creating resilient and secure foundations as well as leading the digital transformation of criminal justice.

Our progress to a wholly digital organisation has been recognised internally and externally, and we're proud to be the most digitally advanced prosecution service in the world.

We are constantly adapting to the changing crime landscape and to wider issues affecting the criminal justice system and the country as a whole.

We would love to hear from forward-thinking, collaborative and proven experts who share our values and our passion for delivering justice to the public we serve.

Job description:

The postholder will support the Change and Release Manager, working alongside the wider Modern Workplace and Engagement Teams to evaluate and implement collaborative cloud-based services and products, communicating updates and new releases to colleagues across the organisation.

Key services and products include Microsoft Office 365 and the OutSystems development platform.

The postholder will be expected to collaborate with the Change and Release Manager to manage the Microsoft Office 365 Rapid Release process

This includes:

Assessing new technical, functional and feature releases and evaluating potential impact to the organisation.
Sharing information on upcoming releases with the Solutions Development, Engagement and Support Teams.
Ensuring appropriate measures are in place to prepare for changes.
Identifying and establishing escalation routes for both internal stakeholders and external suppliers.
Planning, drafting, and issuing communications to users throughout the organisation.
Any other ad hoc duties, including some project support.

Person specification:

The postholder will be expected to regularly monitor the Microsoft Message Centre for any releases relating to Microsoft services.

They will support the Change and Release Manager by:

Notifying the Modern Workplace, Solutions Development, Engagement and Support Teams about changes that will impact end users.
Reviewing the Microsoft 365 Roadmap and researching future releases in the early stages of development.
Identifying trends to help teams plan effectively for change, maintaining the provision of a highquality service.
Identifying products or services not currently utilised by the organisation that could be beneficial.
Assisting with organising meetings and issuing invitations and agendas.
Minuting meetings, recording any actions on the tracker and monitoring these through to completion.
Creating and maintaining accurate distribution lists for key contacts to ensure communications are sent out in a timely manner, regularly reviewing the information to account for any staffing changes.

Behaviours:

We'll assess you against these behaviours during the selection process:

Changing and Improving
Communicating and Influencing
Managing a Quality Service
Communicating and Influencing

Benefits:

Join the Crown Prosecution Service (CPS) and have a future that matters: Find Your Purpose
CPS is passionate about ensuring that we are a top performing organisation and a great place to work.

We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work, and individuality is truly appreciated.

We want to ensure all our employees can thrive at work and home and offer a range of support to achieve a balance. This includes where possible, flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment, which means that where you work (i.e. a court, an office, or a remote setting such as your home) will be based on the kind of work you are undertaking.
This culture of inclusion is underpinned by our staff networks covering Disabilit