Medical Secretary - Norwich, United Kingdom - Primary Care Careers

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    Permanent
    Description

    Job summary

    The Humbleyard Practice has a fantastic opportunity for an experienced Medical Secretary to join our team, on a full time ( hours) basis. Part time hours and flexible working arrangements can also be considered.

    This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team. If you are an experienced medical secretary looking for a new and exciting challenge, then we would love to hear from you.

    Main duties of the job

  • Providing a full secretarial service for all GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums etc with a high level of accuracy being required.
  • Handling patient and practice queries, regarding hospital appointments and treatments in a confidential manner.
  • Ensuring that any requests for information from medical records are appropriately dealt with, according to practice policy, and that all subsequent charges are invoiced appropriately.
  • Maintaining the computer-based clinic system, in an accurate and secure manner.
  • Assisting with the gathering of statistics and information, when required.
  • Performing any reasonable administrative tasks, as requested by the business manager/practice manager/administration manager.
  • About us

    We are a large, semi-rural, dispensing, research and GP training Practice operating over three surgery sites (Hethersett, Cringleford and Mulbarton) just to the southwest of the fine city of Norwich. We have a fast-growing list size of 22,000 patients and we are part of the 5-practice Ketts Oak Primary Care Network.

    Please find out more about us on our website:

    Job description

    Job responsibilities

    Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

    Person Specification

    Experience

    Essential

  • Strong typing skills.
  • Administrative experience and good organisation skills.
  • Sound knowledge of medical terminology.
  • Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system.
  • Experience in read-coding and work-flowing clinical documentation.
  • Ability to 'think on your feet';
  • Excellent communication skills and a friendly approach.
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task and to work accurately under pressure.
  • Ability to work as part of a team, as well as being comfortable working independently.