Senior Product Manager - Leeds, United Kingdom - UK Civil Service

Description

Job summary

Are you passionate about leveraging digital innovation to revolutionise health and care and drive positive change? DHSC is dedicated to empowering individuals to lead independent, healthier lives for longer. If you thrive in an inclusive, dynamic environment where constant improvement and innovation are valued, we want to hear from you.

At DHSC, we believe in harnessing the power of digital delivery to transform both the Department and the broader health and care system. By delivering improved services, supporting innovative care models, and driving efficiencies, we aim to allocate more time and resources to those who need it most. The Strategy and Data unit's work is critical to achieving the department's high-profile outcomes for adult social care, hospital discharge, and integration. In December 2023, we delivered the department's first data strategy for adult social care � Care Data Matters. This groundbreaking strategy outlined an ambitious long-term vision to revolutionise the data landscape and instil a culture of data-driven decision-making in adult social care.

Job description

As a Senior Product Manager, you'll be at the forefront of delivering our ambitious data and digital strategy for adult social care. You'll lead the scoping, prioritisation, and delivery of key data projects, collaborating closely with policymakers and multidisciplinary agile teams in Social Care Group, the wider department and NHS England to create innovative solutions that meet user needs. Drawing upon your expertise in Product Ownership, user research, and business analysis, you'll drive transformative change within a unique and highly diverse private and public sector environment.

To achieve this, you will:

Have proven experience: Demonstrated experience overseeing the end-to-end delivery of user-focused digital or data products, with a track record of leading effective multidisciplinary agile teams.

Be an influential communicator: Ability to influence stakeholders across the adult social care system, Ministers, Government Digital Service, and other relevant bodies, with strong interpersonal and communication skills.

Be a strategic thinker: Capable of developing and executing compelling product strategies that drive buy-in and momentum for our data strategy.

Have a passion for impact: A commitment to leveraging digital innovation to drive positive outcomes in healthcare and make a tangible difference in people's lives.

Person specification

Project Leadership: Lead the development of data products, including a solution to improve access to data across the adult social care sector, ensuring they align with user needs and best practices such as the Government Service Standard and Tech Code of Practice. This will include jointly working with strategy and policy professionals and reporting on progress to Ministers.

Transformation Support: Provide guidance and support to other transformation projects within the data strategy, elevating the standard of digital delivery across the Department.

Advocacy for User-Centred Design: Communicate the benefits of user-centred design and product thinking to drive the creation of better services and solutions.

Cultural Change: Help define and drive a digital and data-led cultural change within the Group, fostering a mindset of innovation and continuous improvement.

Key skills and experience required for the role

Essential skills and experience�

Product Ownership: Captures and translates user needs into deliverables.

Problem Ownership: Understands and identifies problems, analysing and leading teams to identify the appropriate solution.

Strategic Ownership: Focuses on outcomes, not solutions and can turn the overall vision into tangible goals.

User focus: Understands users and can identify who they are and what their needs are based on evidence.

Digital and data perspective: Understands the range of technology choices available in a digital and data context.

Agile working: Understands and can apply agile methodology and agile mindset to all aspects of their work.

Life cycle Perspective: Understands the different phases of product delivery and is able to contribute to, plan or run these.

Financial ownership: Able to secure funding, develop business cases and be responsible for contracts and benefit realisation.

Operational Management: Able to manage the operational process of designing and running a product or service throughout its entire life-cycle.

Is bold: Develops ambitious visions and strategies. Gets the organisation and team to buy-in. Comfortable working through uncertainty and ambiguity.

Constraint management: Understands the value of policy and regulatory constraints, can challenge them appropriately whilst ensuring key compliance and navigating them to find the best solution for users.

Desirable skills and experience

Experience in delivering data products in particular, such as data platforms, dashboards or other solutions, including those with sensitive data or requirement for data sharing agreements.

Understanding of the adult social care sector and its actors.

Your normal place of work will be your contractual primary workplace, usually either London or Leeds.� Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration and enhancing team working, learning, and support.�

You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.�

Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.�

There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.����

Behaviours

We'll assess you against these behaviours during the selection process:

Benefits