Debt Advisor - Brighton, United Kingdom - Tate

Tate

Verified Company

Brighton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Debt Advisor, Brighton, East Sussex, hybrid working, 1-2 days in office per week, rest from home, £27410 flexible working, full time (permanent and fixed term contract available until March 2024), working for leading public sector pensions organisation.

If you have previous expertise in a similar role as a credit controller, debt advisor or strong customer services experience and enjoy dealing with people and putting together payment plans, please get in touch.

Strong communication skills, empathetic nature and attention to detail are key.

You will be responsible for:
- collection of unpaid levies or fines outstanding in line the debt recovery processes, including inbound and outbound calling
- resolution of debtor queries received through various channels within service level agreement
- dealing with hardship requests and payment plans
- dealing with reviews of cases and any associated write-offs
- dealing with payments, reconciliations, and banking processes

Essential criteria

Knowledge of all aspects of debt recovery.
Experience of invoicing and banking processes and functions as well as reconciliations.
Experience of dealing with inbound calls in a debt recovery function.
Sales ledger experience, including reconciliation of payments.
Ability to resolve complicated queries.

Debt Advisors, Brighton offers a salary of £27410, civil service pension, 25 days holiday plus Bank Holidays, discretionary bonus, inclusive and disability confident employer, flexible working, hybrid working pattern, strong development opportunities, free employee assistance programme and an office in Preston Park, close to station and bus links, parking on a first come first served basis.

Please be aware that the company will do background credit checks.

Looking to interview w/c 19 June onwards.

Tate is acting as an Employment Business in relation to this vacancy.