Assistant Manager - Curbridge, Oxfordshire, United Kingdom - The Harcourt

Description

We runfood-ledpubs with10 spacious, beautifully designed bedrooms.

We are proud to offer the best possible experience to all our guests and if you're passionate about great hospitality, we'd love for you to join us.

Our pubs provide imaginative and quality food that elevates and reimagines the classic British pub fare. At The Harcourt Arms, a menu of small and larger plates with Spanish inflections threaded throughout. W ith brothers Will and Olly Oakley looking after service and food respectively. The Harcourt Arms aims to ensure that drinkers, diners, and overnight guests alike feel not only welcome and cosy, but spoilt and hugged
Asan Assistant Manager you will support the General Manager in the organising, planning and day-to-day operations of the pub.

You will be expected to deputise for the General Manager when they are on their days off or on leave, and during these times you will have responsibility for all back of house and front of house operations and are the line of communication between frontline team members and senior management.

You will be expected to follow the General Managers best practices, lead by example by driving customer service excellence, and create a positive experience for all our customers.

About the role:

When deputising, you will oversee the day-to-day operations of the pub, working closely with the Head Chef to create an excellent customer dining experience which is in keeping with our customer demographic.

Alongside the General Manager you will lead from the front and work side by side with team members to achieve the goals of the Company which are critical to the success of this role
Assist in recruiting, developing, retaining and recommending promotion of high calibre individuals supervising the performance of each team member
Ensure that the team is productive and that the workflow runs smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimise the impact on the team, the business and customer alike
Take ownership of issues and manage them to a successful resolution
Have a commercial awareness with an understanding of the market place in which your business operates and be able to nurture this, to be successful in a competitive market
Monitor and control stock levels to generate the optimum yield and achieve budgeted gross profit margins
Knowledge of and compliance to relevant legislation (licensing/Health and Safety/Fire Safety/COSHH/local authorities TPBN1_UKCT