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Food Complaints Technologist - London, United Kingdom - Alexander Steele Recruitment
Description
Job Description Alexander Steele is delighted to continue working exclusively with a global food manufacturer on an exciting role Our client is looking for a Retail Food Technologist to join their team in London.
A salary of £32,000 to £34,000 depending on experienceEnhanced pension
33 days holiday inclusive of bank holidays
Excellent career development opportunities
Reporting to the Head of Technical, the Retail Food technologist will support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility for a specific customer account as agreed with the Technical Director.
Customer complaints:
Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
Analysis and Testing:
Prepare samples and sent to laboratories
Administration and database:
Maintain product information database and ensure databases are updated in a timely manner
Have a degree in food or the equivalent in experience working within food manufacturing
Experience dealing with UK Retailers or food service is desirable
Computer literate (Microsoft word, excel and PowerPoint)