Membership Administrator - West Drayton, United Kingdom - Trinity Resource Solutions

Description

Job Description

Our client needs your personality and relationship building skills to look after, supervise and enhance the onboarding process for their new members in the exciting travel and leisure sector.

You will facilitate new subscriptions and oversee activities aimed at maximising revenue streams like industry specific events.

In addition you will ensure the accuracy and currency of the membership database.

You will be the the go to person and serve as the primary point of contact for representatives and members, offering support and information regarding member-related inquiries and concerns.

You will ensure meticulous accuracy in processing information for new and existing members,

Manage incoming calls and emails regarding membership, enquiries, new applications, modifications and cancellations providing a personalised and bespoke service at all times.

Sustaining an updated and exhaustive database of records, encompassing the vigilant oversight and monitoring and actions relating to membership payments.

Coordinating with professional organistaion by providing monthly membership updates and coordinate membership retention work.

Participating actively in the development of impactful Membership services initiatives.

Skills and Qualifications:

 Exceptional attention to detail and organisational abilities

 Proficiency in utilising membership management software and databases

 Excellent communication and interpersonal skills

 Ability to work effectively under pressure and meet deadlines with a high level of

accuracy while demonstrating initiative.

 Adaptive mindset with a proactive attitude, capable of swiftly adjusting priorities to fulfil

requirements.