Macmillan Cancer Information Assistant - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts

Description

Job summary

Are you looking for a rewarding and challenging opportunity? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right secondment for you.

The Macmillan Information and Support Service at Nottingham University Hospitals NHS Trust is looking for an enthusiastic and highly motivated individual to join our friendly and supportive team as a Macmillan Cancer Information Assistant for a 6 month secondment. This is a rare and exciting opportunity to become part of a specialist person-centered Service. The roles are based across Nottingham City Hospital and Queen's Medical Centre, within our Macmillan Information and Support Centres.

If you are dedicated and highly motivated, able to work under your own initiative and have experience supporting people with long term conditions, this rewarding role within a leading Cancer Service could be the right role for you.

Main duties of the job

As a Macmillan Cancer Information Assistant you will have direct contact with people affected by cancer, offering emotional, practical and financial information and support. You will work flexibly, being visible and accessible to those who access the Service.

You will play a key role in the day to day running of the Service, providing information and support. You will provide this support face to face, over the phone, via email, letter and text.

You will also manage the organisation of the Service's comprehensive information database.

You will manage your own time and workload whilst being responsive to the needs of those who access the Service.

About us

We are a small, friendly and supportive team and value each persons contribution to the Service. Join us and we will provide a comprehensive induction programme, including work shadowing, training and insight visits. We also fully support access to both in-house and external training. Clinical supervision is fully supported and in addition to this you will have regular support sessions with the team and your peers. We recognise that this can be an emotionally challenging role and we actively encourage access to wellbeing support sessions.

Your core hours will be - 3 days a week, days to be discussed at interview.

You will be employed by Nottingham University Hospitals NHS Trust.

Job responsibilities

To assist the Macmillan Information and Support Service team to provide cancer information and support within the Macmillan Information and Support Centres.

To assist the Macmillan Information and Support Service team to deliver in-reach information and support to wards and departments at Nottingham University Hospitals NHS Trust.

To assist the Macmillan Information and Support Service team to deliver outreach information and support to support groups and via health and wellbeing events and cancer education programmes.

To work as a flexible member of the team, being visible and accessible to service users.

To assist the Macmillan Information and Support Service to improve the availability and accessibility of cancer information across Nottingham University Hospitals NHS Trust and beyond.

To assist in collecting and recording service user feedback in order to maintain standards and implement improvements.

To undertake administrative duties relating to the Macmillan Information and Support Service.

Training / Qualifications

Essential

Desirable

Experience

Essential

Desirable

Communication

Essential

Planning and Organisation

Essential

Desirable