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- Handling customer complaints promptly and professionally.
- Recording complaints accurately on the corporate complaints system.
- Sending acknowledgements to customers in accordance with the Council's complaints procedure.
- Ensuring all tasks are completed efficiently and within set deadlines.
Complaints Officer - South East, United Kingdom - The Oyster Partnership
Description
Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.
Role:
Interim Complaints Officer
Pay:
£20-£23 per hour, competitive based on experience
As an Interim Complaints Officer, your responsibilities will include:
This interim position offers a fantastic opportunity to make a difference and contribute to the smooth operation of a local authority.
If you're ready to take on this rewarding challenge and help us uphold our commitment to exceptional service in Hampshire, submit your CV today.