People Coordinator - Shrewsbury, United Kingdom - Croud

Croud
Croud
Verified Company
Shrewsbury, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

ROLE OVERVIEW:


Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023.

The People Coordinator will
deliver a proactive and flexible HR service to our offices (UK & International). They will
work with the wider People Team to deliver a first class HR service across the Croud Group.

This is an excellent opportunity for a People professional to work within a forward thinking, fun and passionate business and hone their craft.


Croud operates a
hybrid working model with a
minimum of 3 days a week based in our
Shrewsbury office and the remaining days from home if you wish.


RESPONSIBILITIES:


  • Be the first line response to all employee queriesRespond to internal and external
  • HR related inquiries or requests and provide assistance via our ticketing service (Freshdesk), and escalate to appropriate Senior team member where appropriate
  • Maintain records of personnelrelated data (payroll, personal information, leavers, turnover rates etc.) in PeopleHR and ensure all employment requirements are met
  • Oversee payroll and benefits administration
  • Work in conjunction with the recruitment team to onboard new employees and escalate issues where necessary
  • Conduct and facilitate background checks for all new joiners
  • Full ownership & responsibility for managing the leavers process in a timely manner
  • Work closely with the L&D team to ensure a smooth induction process
  • Manage all employee letters (salary increases, promotions and changes in working pattern etc.)
  • Produce and submit reports for the People Team and/or other channels when requested
  • Assist in adhoc People projects and initiatives
  • Support other functions as assigned

PERSON SPECIFICATION:


  • CIPD Level 3 or equivalent
  • Previous demonstrable experience in an HR administrative role
  • Excellent IT skills competency in Powerpoint, Microsoft Word and Excel
  • Proven time management skills, experience and the ability to manage multiple tasks simultaneously
  • Excellent verbal & written communication skills in English
  • Impeccable attention to detail
  • Excellent interpersonal skills
  • Resilient
  • Data Driven
  • Team player and willing to get stuck in to "get the job done"
  • Experience managing payroll and using HRIS systems is desirable

COMPANY BENEFITS:

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless

On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:

  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • Ride to Work scheme
  • Railcard
  • Season Ticket loan
  • Home office chair and home office screen
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office
  • Enhanced maternity and paternity package#
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team offsites/regular socials
  • Yearround holiday parties
  • Flexible working options
  • Day to make a difference


Standard hours are from 9.00am to 17:30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

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