Benefits Analyst Team Leader - London (Greater), United Kingdom - Flair for Recruitment

    Default job background
    Full time
    Description
    Do you have leadership expertise and have a background in the insurance industry? Are you adept at organisation and capable of thriving in a high-paced work environment?The role:Our client, a leading global insurance company, is looking for a Benefit Analyst Team Leader to join their growing team. A client that prides themselves on their entrepreneurial culture and encouraging their employees to reach their full potential. Your responsibilities will include:
    • Manage a team of analysts supporting the development of client relationships
    • Manage workloads across the analyst team, encouraging and facilitating sharing of ideas and information
    • Ensure quality standards and processes are adhered to across the team, and that compliance requirements are met
    • Identify and support the implementation of process and system changes
    • Support analysts in handling errors, problems and complaints
    • Ensure Process maps and administration guides are updated, and undertake an annual audit of all processes
    • Prepare client reports and presentations, including data sets and benchmarking
    • Manage telephone and email queries from clients, and at as a main point of contact
    • Oversee delivery of claims and underwriting activity
      Your skills:
      • Minimum of 4 years' experience working within an insurance or intermediary environment, ideally focusing on private healthcare and group risk
      • Excellent customer service skills and relationship building skills
      • Good written and verbal communication skills
      • Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
      • Attention to detail and good at critical thinking
      • Ability to think intuitively, assertively and creatively
        If this sounds like you, please apply today.