Ivanti Administrator - Warrington, United Kingdom - ECW Search

Description

Ivanti Administrator

Warrington, North West UK (hybrid)

• £45,000 - £55,000 Basic Salary
• Unlimited Paid Leave
• Bonus Scheme
• Pension Scheme
• Gym Membership
• Hybrid WFH

About the business

Would you like to join a rapidly growing multifaceted Software Integration Consultancy?

This high growth business is developing cost effective and expert level IT Service and Enterprise Service Management solutions across multiple businesses across the UK and mainland Europe.

For our client to support their expanding client base as effectively as possible, they have identified a need for a dedicated Ivanti Consultant to join their team and support both their internal operations and those of their clients.

The Role

The successful applicant will be required to manage the Ivanti implementation of their clients and provide ongoing configuration and development of their platforms.

You will perform daily administration, troubleshooting and resolution of any issues arising within the service management environments and support the development of client-specific customisations, configurations and enhancements and the testing and the release of these into production.

Responsibilities:

• Perform daily administration, troubleshooting and resolution of any issues arising within the service management environments for which you are responsible
• Support the development of client-specific customisations, configurations and enhancements and the testing and release of these into production
• Maintain development, test and live server environments
• Develop and maintain dashboard and reporting features in response to client needs and to support performance monitoring and analysis
• Develop customer-facing portals to improve their experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests

Qualifications:

• Experience administering Ivanti Neurons or Service Manager
• Strong technical troubleshooting skills
• Excellent interpersonal and communication skills
• Understanding of Database and Server Technologies
• Excellent time management, multi-tasking, and organisational skills
• Self-motivated to develop technically.
• Ability to cope and work under pressure.
• Able to adapt quickly to change.
• Flexible and open approach
• Must be able to work well with others as part of a team but at the same time able to work independently