Collections Advisor - Manchester, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Manchester, United Kingdom

4 days ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity for a Collections Advisor to join a well established fashion retailer, based in Manchester.

You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with their payments and settingup payment plans.


Client Details


Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team.

Our client offers great career progression, competitive salaryand excellent benefits.


Description

Duties of the Collections Advisor will be:

  • As a Collections Advisor you'll be supporting customers with queries
  • You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
  • Setting up payment plans
  • Maximise collections activity
  • Problem and query resolution
  • Ability to manage and prioritise workload

Profile

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable.
  • Excellent verbal and written communication skills.
  • Strong IT skills

Job Offer
Salary £22,000

Great company benefits

Generous holiday allowance

Excellent staff discounts

Hours - Monday - Friday 8am - 7pm - on a rota basis
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