CRM Executive - London, United Kingdom - LHH Recruitment Solutions

Tom O´Connor

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Tom O´Connor

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CRM Executive

Luxury Beauty and Cosmetics

London hybrid working

£35k-£38k + excellent benefits
Are you a CRM Assistant or Executive who would like to work for one of the worlds leading and most recognised luxury skincare and beauty brands?


LHH are partnering with a trusted family-owned beauty brand, who have a strong reputation in the market for their high-quality products.

Operating in over 150 countries, they are now the number one skin care companies in Europe and accelerating their growthin Asia and America.


Key Responsibilities of the CRM Executive:

  • Collaborate with CRM, Digital, E-CRM and marketing colleagues to drive engaging and effective customer campaigns that are aligned to the marketing and content calendar.
  • Maintain key attention to detail and deadlines are observed, upholding high standards of accuracy.
  • Maintain, manage and segment and cleanse CRM and E-CRM databases.
  • Collaborate with the Acquisition Manager to ensure customer leads are tracked to the CRM from the website, campaigns and third party partners.
  • Assist the senior CRM, E-Commerce and Digital Project Management teams with all CRM and E-CRM analysis and reporting.
  • Understanding of CRM and E-CRM marketing platforms.
  • Excellent copywriting and storytelling ability.
  • Highly organised with the ability to multitask and meet fixed deadlines.
  • Effective analytical skills and confident with use of data
  • Have a genuine interest in beauty, skincare and fragrance

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