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Print Customer Service Executive - Leeds, United Kingdom - OPM (Labels and Packaging) Group
Description
OPM (Labels and Packaging) Group, The Colour Box, Gelderd Road, Leeds, West Yorkshire, LS12 6TGReporting to the Commercial Director, this is a fast-paced and rewarding role that will require the successful candidate to work in harmony with the Sales Team and Customers.
Utilising your Print / Packaging / Artwork experience and critically your outgoing personality, excellent communication skills and talent for Client engagement to deliver outstanding service to an impressive array of Clients in a variety of sectors.
Your hours of work will be Monday to Friday, working 8.A great opportunity for a highly motivated, enthusiastic individual with a desire to join an already thriving Customer Services team on the journey to the next level and continue to build our long-term success and Growth.
Support the external Sales Team to ensure OPM customers receive world-class customer serviceAct as a focal point for communication between customers and other internal departments both in person and by telephone/email
Demonstrate excellent Customer Service skills in both telephone and face-to-face interactions
Negotiate and proactively managing any potential account issues
Process and raise orders to include progress-chasing (Experience of Tharstern MIS would be advantageous – but training will be given)
Be willing to undertake training and development when required.
Packaging industry experience/exposure would be beneficial – (But training can be given)
Ideally a Solid technical understanding of printed labels and flexible packaging – (But training can be given)
Excellent time management and communications skills
You will be auto enrolled in to the Company Pension Scheme.
Uniform provided
On-site parking
OPM labels and Packaging group is an independent, leading manufacturer of labels and flexible packaging.
OPM offer a tailored print service across a variety of industry sectors to include Home & Personal Care, Healthcare & Pharma, Beauty & Cosmetic, Food & Beverage, Automotive & Lubricants, Horticulture and Pet and Veterinary care.
OPM Group is committed to equal opportunities for all and we do not discriminate on the grounds of race, religion or belief, sexual orientation, gender reassignment, marital or civil partner status, sex, disability or age.
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