Maintenance Department Administrator - London, United Kingdom - Marriott International, Inc

Tom O´Connor

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Description

Job Number


Job Category Engineering & Facilities


Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom VIEW ON MAP


Schedule Full-Time


Located Remotely? N


Relocation? N


Position Type Non-Management


Experience:


  • Previous experience working within a Technical Services environment preferred

Skills and Knowledge

  • Being Organised is essential
  • Strong Communication skills (verbal, listening, writing)
  • Innovative
  • Proactive and reliable
  • Able to work alone and within a team

Education or Certification

  • Good level of English essential

SPECIFIC DUTIES

Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Maintain awareness of undesirable persons on property premises.

Policies and Procedures

  • Follow company and department policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisor

Communication**- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

  • Talk with and listen to other employees to effectively exchange information.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Speak to suppliers, stakeholders. contractors and coworkers using clear, appropriate and professional language.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assists Management

  • Assist management in preparing payroll of hourly employees (e.g., ensure accuracy, adjustments, and distribution).
  • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, departmentspecific procedures such as food standards).
  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).

Tasks

  • Read and visually verify information in a variety of formats (e.g., small print).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Enter and locate workrelated information using computers and/or point of sale systems.
  • Support with administrative duties such as ordering, filing, obtaining quotes and payroll.

Maintain Building and Property

  • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.

Maintain Records or Logs

  • Coordinate with Housekeeping or Front Desk to put rooms needing maintenance out of order.

Coordinate with Others

  • Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues.
  • Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement.

Ordering

  • Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

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