Crew Control Officers Ascend Airways Bishops Stortford, United Kingdom - Bishop's Stortford, Hertfordshire, United Kingdom - Avia Solutions Group

Description

Crew Control Officer
Ascend Airways | Bishops Stortford

Company Description

Ascend Airways will begin operating a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market, opening its first operational base at London Gatwick early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has been acquired by Avia Solutions Group, already the world's largest ACMI provider.

Our objective is to offer ACMI and charter customers a modern fleet of UK based aircraft and crews to meet their capacity requirements, while aligning our business decisions with the UK's Jet Zero strategy. We want a reputation for operating to the highest standards of safety and providing the best customer service.

Role Description

The Crew Control Officer is a critical role in ensuring the safe and effective rostering and management of crew schedules. In this role you will be responsible for; roster planning and management, crew training planning and dealing with on the day crewing necessities including the provision of crew hotac. The OCO must work to departmental procedures and industry regulations. You should be both proactive and reactive, have excellent problem-solving skills with a high attention to detail and have the ability to thrive in a fast-paced environment.

Responsibilities:

• Monitoring the flying programme, manipulating crew rosters to ensure compliance and mitigate delays.
• Ensuring the use of crew is safe and cost-effective.
• Proactive problem solving in relation to commercial opportunities.
• Maximising crew resources effectively, identifying irregularities and exploring re-crewing options.
• Acting as the principal point of contact for crew roster queries.
• Daily administration of crew hotac and transport.
• Liaising with partner airlines, group companies and contracted third-party providers.
• Production of FTL reports to ensure compliance and avoidance of fatigue in aircrew.
• Production of key statistical information on request from the CCM.
• Supporting the Operations Control Officer when needed.

Qualifications

• Experience within a dynamic Operational Control environment.
• Competency in time-critical operations and charter operations.
• Excellent knowledge Flight Time Limitations and aircrew roster construction.
• Proficiency with operations control and safety management software, strong MS product skills.
• Strong numerical / analytical skills.
• Environmental acumen.
• Completion of a formal aviation training course would be advantageous.

About you:

• Assured, supportive, flexible, stoic.
• Problem solver
• Risk champion.
• Commitment to success and growth.
• Seeks opportunities for personal development.
• Environmentally and cost conscious.

We offer a competitive salary, an attractive working environment and the opportunity to join at the start of a well-funded project with an expert senior management team.