Night Supervisor - London, United Kingdom - Hilton

Hilton
Hilton
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Night Supervisor


WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.


A WORLD OF REWARDS
-
Hourly rate of £14.

50:
-
Smart uniform provided
and

laundered
-
Free,

healthy

and high quality

meals
when on duty

-
Grow your Career:

-
Personal Development
programmes designed to support you at every step of your career
-
A chance to make a difference
through our Corporate Responsibility programmes - Find out what and how we are doing ()

-
Team Member Travel Program:

-
Team Member Referral Program:

-
Discounted dental and health cover:

-
High street discounts:

with Perks at Work

-
Discounted car park:

-
Holiday:
28 days

including bank holidays (increasing yearly to up to 33 days)
-
Modern and inclusive
Team Member's areas

A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out.


What will I be doing?

  • Occupy the hotel lobby and other public areas
  • Represent the Night Manager, when absent
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints are managed, recorded and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas

EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.

That's why at Hilton, Every Job Makes the Stay.

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