Senior Support Assistant - Coventry, United Kingdom - Coventry City Council

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    Description

    What is the job role?

    You will be one of 2 Senior Support Assistants in a complex of 10 flats and provide line management to a team of Support Assistants.

    Staff work together to develop Service Users' life skills enabling them to navigate all the challenges of living independently, with guidance, support, advice, and sometimes drawing on their own experiences.

    The rewards of seeing Service Users achieve are so uplifting to all involved and are a great motivation for the days that might not go to plan.

    As well as providing support to our Service Users you will provide line management support to your team holding regular meetings and supervision sessions with them.

    Your good rota management skills will ensure that the tenancy is adequately staffed at all times,

    You will be required to attend Service User Reviews, complete support plans, positive handling plans, audits, and Health & Safety checks at the properties.

    The service cover is required 24/7, shift work will be required. These can be a 7 am or 8 am start for an early shift. 2 pm – 4 pm if on a late shift finishing at 10 pm or 11 pm if on a sleep-in, meaning that you will sleep at the property over- night and begin work the following morning.

    You will work a 6-week rolling rota pattern, including bank holidays, weekends, and sleeping-in shifts. You will have several identified office days where you can arrange for your supervision to be completed. These are at our office in Dover Street and are 8:30 am – 4:30 pm.

    IF YOU CANNOT COMMIT TO ALL OF THE ABOVE THEN PLEASE DO NOT APPLY

    If you would like to visit the support living accommodation or find out more about the role please contact

    This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

    Who are we looking for?

    As a Senior Support Assistant, you will be a key team member, providing high standards of person-centred support to our Service Users. Through a creative and caring approach, you will build good relationships with service users, supporting them in the planning of goals and living as independently as possible, while leading a team of Support Assistants to achieve positive goals for our Service Users

  • You will have a Diploma 3 in Health and Social Care or equivalent/ or be committed to achieving this within the agreed timescale from appointment to the post.
  • Experience with working with adults with learning disabilities.
  • To have a good knowledge of safeguarding, policies and procedures.
  • To work with management to ensure that all Tenants' needs are being met to support their outcomes.
  • The ability to lead, and work as part of a team, using own initiative and responding flexibly to the needs of Service Users promoting dignity, respect and choice at all times.
  • The ability to manage a staff rota system ensuring adequate service cover is maintained at all times
  • To have the ability to assess service user needs, record and maintain records both paper and electronic and monitor accordingly, to communicate and liaise with Management, colleagues, Service Users, relatives and with other professionals, on a day-to-day basis.
  • Basic Knowledge of different electronic programs, Word, Excel, PowerPoint etc, and a willingness to learn new programs to support you within your role.
  • If you need help or support to complete your application, please visit our