Receptionist Duty Manager - Liverpool, United Kingdom - Accor

Description

First impressions are everything As a Reception Duty Manger, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Centrally located in Liverpool City Centre 126 Unit Aparthotel
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key
What you will be doing:

Take Responsibility for the running of the Aparthotel whilst on shift.

Help Lead the team.

Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Salary: £12.10 per hour

Multi- Skilled and able to help with Breakfast, Occasional Night shifts Required to cover sickness and holidays

Service focused personality is essential

Experience is an asset
Prior experience working with Front Office PMS or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
Super friendly and welcoming and inclusive team

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.