Business Insights and Data Analyst Officer - Wellington, Shropshire, United Kingdom - Dorset and Somerset Air Ambulance

Description

Job Description BUSINESS INSIGHTS AND DATA ANALYST OFFICER

Our life-saving charity, Dorset and Somerset Air Ambulance (DSAA), provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability.

DSAA is a well-loved and respected charity, which relies on the generosity of the public to raise our operational costs of over £10 million per year.

Whether you are a member of our Charity, Clinical or Aviation Team, everyone plays a vital role in helping us to be there for our patients and supporters across Dorset and Somerset.

We are now seeking to appoint a Business Insights and Data Analyst Officer to support the Senior Leadership Team to help provide insights and analysis on the different data sources.

Initially this will be looking at supporter behaviour and trends and to provide evidence on which teams base their decisions relating to fundraising and strategy and help to increase engagement with the charity and income generation.

Develop and implement a data analysis process or reporting program to better understand our performance and supporters, including fundraisers and regular donors

• Create and produce data dashboards, graphs and reports and provide feedback to the wider team through a range of formats and in key performance areas
• Analyse and interrogate data through various formats and make recommendations based on the analysis and conclusions.
• Working closely with our Fundraising and Comms team analysing data from various digital channels, such as websites, socials and email
• Identify and develop supporter insight and analysis to drive direct marketing strategies and future income generation initiatives
• Reviewing existing databases and make recommendations
• Implement and measure and regularly report on Key Performance Indicators (KPIs) that can be used to monitor fundraising and marketing activity
• Support the budgeting and forecasting process and generate forecasted future income data
• Support Data Analysis on anonymized patient data and other sources to support development of the service

Excellent IT skills, particularly Excel, databases, query and reporting tools

• High standard of literacy, numeracy, organizing and planning
• Hold a full clean UK Driving license

Ability to commute to our Head Office in Wellington, Somerset a minimum of two days per week.

Formal qualifications in Business Analysis

Minimum of 1 years' experience of working in business intelligence, data analysis or related field


Competitive salary:
£32,000 (depending on experience days annual leave, plus bank holidays
~ Generous pension scheme (8% Charity Contribution) and benefits package

If you would like to ask for more information or have an informal chat, please contact Sarah Davies by calling: Julie Plowden, Dorset and Somerset Air Ambulance, Landacre House, Chelston Business Park, Castle Road, Wellington, TA21 9JQ.