Salesforce Platform Business Admin - Knutsford, United Kingdom - Barclays
Description
Salesforce Platform Business Admin
Knutsford
As a Barclays Salesforce Platform Business Admin your role is for a Corporate Salesforce Platform Business Administrator, providing support to the Platform Lead.
You will be responsible for supporting platform governance and controls, cyber security, incidents/problem records and managing Corporate Related Keep the Lights on/BAU change, acting as a business analyst gathering business requirements, converting them into user stories, providing solution and managing technical developments through to testing and release.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.
We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
What will you be doing?:
- Defining, analyzing, and documenting requirements for initiatives which require Salesforce implementation
- Engaging with business SMEs to gather requirements through workshops and user interviews
- Providing clear and concise business requirements via User Stories
- Assisting in the preparation and execution of User Testing including Impact Investigation
- Identifying/anticipating obstacles and analyze and propose resolutions
- Understanding impact of proposed changes on business areas and processes
What we're looking for:
- Proven experience in Salesforce Business Analysis in Financial Services industry (Front Office and Client Servicing Departments)
- Excellent communication skills with ability to liaise with business and IT stakeholders at all levels of the organization
- Broad understanding of a structured change environment, for example in Banking, financial services or with a Fintech
- Understanding of Corporate Banking business
Skills that will help you in the role:
- Proven ability to manage multiple workstreams and stakeholders at the same time
- Salesforce Platform knowledge (desirable)
- Solid analytical and problemsolving skills
Where will you be working?
You will be based in Radbroke, Knutsford.
The Barclays Technology Campus just outside Manchester is our tech command Centre and a vital strategic powerhouse behind our global operations.
The campus is set in a 64acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play.
We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.
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