Senior Business Operations Specialist - London, United Kingdom - Western Union

Description

Would you like to work for a leading global FinTech company? Do you want to be a subject matter expert, advising the Head of Operations and Senior Leadership team on all matters related to Outsourcing? Join Western Union Payments Services GB Ltd.("As an Outsourcing Specialist, you will beresponsible for overseeing and managing the compliance aspects of our outsourcing operations.

You will collaborate closely with the Head of Operations, Outsourcing Oversight Leader, and various cross-functional teams to ensure that all outsourcing activities meet legal and regulatory standards.

Maintain the WUPSGL Outsourcing Oversight methodology and framework including supporting documents e

g:
strategy, policy, procedure, register (not exhaustive list).

Support the Head of Operations & Country Director to develop, monitor, and challenge impact tolerances annually for critical/important business services.

Conduct annual reviews including risk assessments on all WUPSGL outsourced arrangements, this will require working with different teams in order to update the information.

Management reporting including key performance indicators.
Ensure that Share Point repository is maintained.
Prepare Regulatory returns when necessary.
Ad hoc project work supporting the Head of Operations and Country Director.
Extensive experience in financial services, specifically Outsourcing.

Experienced leader and a proven Outsourcing specialist, with knowledge of outsourcing assessment and controls management, including an understanding of relevant regulatory guidance and industry best practice.

Proven experience collaborating across multiple functions in multiple locations, experience interacting and delivering on Regulatory reviews.
Strong experience in applicable regulatory requirements.
Ability to read, understand and use information (e.g. market trends, demographic, financial reporting) to make decisions.
business operations, industry drivers and agents 'business priorities).
Business /Financial understanding (the business model of WU and its agents, profit margins and commission structure, etc.)
Strong Capabilities in Excel, PowerPoint, Word and preferably process and risk analysis.
We make financial services accessible to humans everywhere. Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.

More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.

You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package.

If you're ready to help drive the future of financial services, it's time for the Western Union.

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ().

Flexible Time off
Medical, Dental and Life Insurance
Parental Leave
We are passionate about diversity.

Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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