- Warmly greet guests and assist with check-in.
- Provide meticulous guest service.
- Assist with reservations and handle inquiries.
- Ensure cleanliness of guest areas.
- Maintain professionalism and confidentiality.
- Address complaints efficiently and report feedback.
- Communicate effectively with other departments.
- Adhere to policies and emergency procedures.
- Support and respect team members.
- Foster teamwork and uphold company values.
- Actively participate in meetings.
- Assist team members with tasks.
- Listen to and engage with team respectfully.
Benefits- Reward and Recognition Activities
- Refer a Friend Scheme
- Long Service Incentives
- Meals on Duty
- Team Member Travel Rates
- Friend and Family Travel Rates
- Gym Membership Discounts
- Reward and Recognition Activities
Receptionist - Manchester, Greater Manchester - Salford, United Kingdom - Stock Exchange
Description
Receptionist - Manchester, Greater Manchester
Location Description
Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street
Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our luxury, boutique accommodation and capture the spirit and heritage of the building. The stunning example of Edwardian Baroque architecture, with its original marble, brass and woodwork, has been carefully restored to breathe new life into one of the city's most historically symbolic institutions.
With a dedicated, highly knowledgeable and experienced team, the Stock Exchange Hotel is committed to curating unique experiences and quality service in an exquisite setting.
Job Description
We are looking for a dynamic Receptionist to join our fabulous Front Office team at the Stock Exchange Hotel.
Key Responsibilities: