Customer Service Administrator - Basingstoke, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Basingstoke, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Administrator
Basingstoke
Temp-Perm
£10.42ph
Our client is looking for someone to join their busy customer service team who is hardworking and reliable.

You will be required to have good communication skills and be able to solve customer issues and provide resolutions to achieve the highest level of customer satisfaction.

Able to work to deadlines and prioritise workload.

This position would suit someone wanting to start an Office role or someone who is looking to get into customer services.

Responsibilities:

Include:

Authorising return of faulty goods.
Handle customers complaints and provide appropriate solutions.
Liaising with other departments within the business to assist customer queries.
Processing credits to customers
Daily/weekly reports
Liaising with manufacturers

You will be working on site Monday to Friday working 9.00am - 5.00pm, 37.5 hours per week. This is a temp role initially and there is a possibility this role could become permanent.

So it is a great opportunity for someone wanting to gain experience in an office and looking to find permanent work as their end goal.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.