Jobs

    Team Assistant - Surrey, United Kingdom - FY Recruitment

    FY Recruitment
    FY Recruitment Surrey, United Kingdom

    Found in: Talent UK 2A C2 - 4 days ago

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    Description

    Team Assistant . Operations Coordinator – Surrey Office

    £29-32k plus superb benefits

    12 months FTC

    A leading property consultancy in the UK is looking to hire an Team Assistant / Operations Coordinator to assist their Residential Sales Team in their South West Surrey office (the office sits close to both the West Sussex and Hampshire border )

    The role will support a busy sales team with the smooth running of the office as well as assist in operations and sales administration duties.

    Responsibilities

    Customer Experience

    • Provide an exceptional internal and external customer experience in every interaction
    • Assist in answering incoming calls
    • Maintain a tidy office and reception area

    Sales administration

    • Work with Operations teams to provide a high level of support to all stakeholders
    • Property listings:
    • Create new instructions and property activity records
    • Order land registry title checks
    • Deliver and adhere to all internal and external compliance & best practise measures and procedures
    • Liaise with clients to obtain necessary documents prior to marketing
    • Database organisation and maintenance
    • Ensure office compliance and drive audit pass rate improvements

    Accounts:

    • Accurate generation of sales invoices
    • Ensure accurate records are maintained on all reports
    • Reconcile figures monthly
    • Prepare reports for weekly and monthly meetings,
    • MBOs and ad hoc requirements
    • Carry out monthly reporting to assist with performance monitoring

    Local Marketing

    • Create mailers, property brochures, window cards and pitching materials
    • Arrange and upload EPCs, photos and floorplans
    • Update property listings
    • Oversee look and feel of office in line with central guidelines
    • Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary

    Particular Aptitudes/Skills Required

    This is a client facing role within a prestigious, high profile company so requires someone with first class communication and organisation skills, used to liaising with high end clients.

    • 2 years+ experience in a similar operations, administration or secretarial role preferred
    • Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude

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