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Homeownership Officer - London, United Kingdom - Akton Recruitment

Akton Recruitment

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Homeownership Officer

Akton Recruitment has an opening for a Homeownership Officer role

Role purpose and role

dimensions:
Overview of the job

To provide an effective and efficient management service to Council owned Leasehold properties ensuring that Legislative and Council requirements are achieved.
To provide a Home Ownership service that is responsive, customer orientated, that delivers high levels of satisfaction, enhances the quality of life for residents and encourages and supports resident involvement in the development and monitoring of services.
To assist the Home Ownership Manager in the implementation and monitoring of the Council's policies relating to equality and diversity.
To lead on all aspects of Leasehold Management for a patch.
To be responsible to the Home Ownership Manager for

achieving agreed performance targets and standards.

To work in conjunction with other departments, sections and agencies to ensure key objectives are achieved and deliver a joined up approach to service delivery and resolving issues.
To work as part of the Home Ownership Service and deputise for the Hone Ownership Manager as and when necessary.
To maximise income from mortgage companies, Leaseholder charges and undertake income recovery action including attending court.
Making repayment agreements
Taking payments over the phone
Maximise income from leaseholder charges and undertake income recovery action including attending court where necessary and liaising with mortgage companies and solicitors
Calculation of charges and invoicing leaseholders
Delivery of value for money
Ceasing and creating leaseholder accounts
Maintenance and updating of information on the Northgate

systemHomeownership Officer

Homeownership Officer

Practice Supervisor