Homeownership Officer - London, United Kingdom - Akton Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Homeownership Officer

Akton Recruitment has an opening for a Homeownership Officer role

Role purpose and role


dimensions:
Overview of the job

  • To provide an effective and efficient management service to Council owned Leasehold properties ensuring that Legislative and Council requirements are achieved.
  • To provide a Home Ownership service that is responsive, customer orientated, that delivers high levels of satisfaction, enhances the quality of life for residents and encourages and supports resident involvement in the development and monitoring of services.
  • To assist the Home Ownership Manager in the implementation and monitoring of the Council's policies relating to equality and diversity.
  • To lead on all aspects of Leasehold Management for a patch.
  • To be responsible to the Home Ownership Manager for
achieving agreed performance targets and standards.

  • To work in conjunction with other departments, sections and agencies to ensure key objectives are achieved and deliver a joined up approach to service delivery and resolving issues.
  • To work as part of the Home Ownership Service and deputise for the Hone Ownership Manager as and when necessary.
  • To maximise income from mortgage companies, Leaseholder charges and undertake income recovery action including attending court.
  • Making repayment agreements
  • Taking payments over the phone
  • Maximise income from leaseholder charges and undertake income recovery action including attending court where necessary and liaising with mortgage companies and solicitors
  • Calculation of charges and invoicing leaseholders
  • Delivery of value for money
  • Ceasing and creating leaseholder accounts
  • Maintenance and updating of information on the Northgate
systemHomeownership Officer

Homeownership Officer

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